Trustpilot

Delivery Info

England, Wales, Scotland (excl Highland, Islands): Free Delivery

All of our poker tables and poker chipsets are delivered by one of two couriers. Details of each service is given below. We do not guarantee any timescales on deliveries as there are sometimes, very rarely, delays caused by factors beyond our control.

Highland Scotland, British Isles, Northern Ireland, Republic of Ireland, Rest of Europe: Surcharge

There will be a delivery surcharge to these areas. Please select the correct shipping area from the product page before you add it to your cart.

 

**Please note that timescales and delivery services may differ slightly from those described below if you are in a delivery surcharge area (see above).

1. Items under 30kgs (UK Mainland):

These items will state: "Usually Delivered Next Weekday when Ordered before 2pm." on the product page.

If you place and pay for your order by 2pm on any weekday then we will dispatch your order that same day on a fully tracked next weekday delivery service. Next day delivery is achieved in over 99% of cases and you will be sent tracking info by email and (if you have left a mobile phone number) by text message. On the day of delivery that tracking info will show a one hour timeslot.

If you want you can leave us an order note with instructions to leave the parcel somewhere safe. If the driver feels that it is safe when he arrives they will leave the parcel there but this is up to their discretion.

 

2. Items over 30kgs (UK Mainland):

These items will state: "Usually delivered within 2 weekdays (1 Person Delivery Service)." on the product page.

For these larger items (poker tables) we have to use a specialist bulky item courier. This means that we can only offer 1 - 2 day delivery. Once you have placed your order we will usually be able to have the courier collect it from us the weekday after. Delivery to you will usually take place the day after that but will sometimes take one day further.

Tracking info is emailed to you by the courier and it will usually state the date of delivery and a 2 - 6 hour timeslot. This timeslot is a guide only with this service.

The service on these larger items is a one person delivery service, which means that the driver may need some assistance unloading the item and moving it into your property. We have tried a two person service before but the cost is significantly higher (around £60 per delivery higher) and very few customers were willing to pay that extra amount.

 

If for any reason you have any issue with you order please get in touch with us and we will get things sorted out for you as quickly as possible.